Hi, I’m Ma. Crispina Bacor
Your hardworking VA
I’m thrilled to invite you to explore my work, skills and professional experience, and get to know a bit more about me. A born go-getter. I give 100% to every new project I take on. It’s my firm belief that a good challenge is a great way to develop and improve, which is why I make a point of seeking out challenges in the professional realm as well as in my personal life. Take a moment to look around, and contact me directly to learn more.
Get To Know Me
Up Close & Personal
Since I began my professional journey I’ve been lucky to have had the opportunity to collaborate on some exciting solo and collaborative projects. I take pride in all that I do and in the long-term relationships I’ve fostered in the process. I firmly believe that hard work eventually pays off, and I know that each day brings me closer to reaching my goals. Explore my portfolio, and feel free to get in touch with any questions.
Past Experience
Virtual Assistant (CSR, QA, Customer Resolution Specialist)
Rcruit Asia - Primo Management Group
April 2023 - June 2025
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Resolved customer complaints in a timely and efficient manner.
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Employed exceptional listening skills to determine the nature of calls in order to clearly and precisely address inquiries in a professional manner.
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Monitored quality control processes to ensure compliance with company policies and procedures.
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Elevated to Customer Resolutions Specialist, showcasing advanced problem-solving skills and a strong commitment to client advocacy in facilitating Timeshare Agreement exits.
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Expertise in service & client advocacy.
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Customer Service Representative
ResultsCX - Silver City, Pasig
November 2022 - February 2023
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Telco Pure Voice International
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Employed exceptional listening skills to determine the nature of calls in order to clearly and precisely address inquiries in a professional manner.
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Built strong relationships with customers and maintained a high level of customer satisfaction.
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Maintained performance metrics, including response time and call quality.
Online English Tutor (ESL Teacher)
Native Camp
October 2018 - Open Contract
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Delivered one-on-one online English lessons to international students.
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Developed and implemented creative activities to engage students in the learning process.
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Offers individual guidance and support to students to help them reach their learning goals.
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Encouraged students to practice their English speaking and writing skills through online conversations.
My Services
1
Customer Service
I provide reliable and professional customer service to help businesses build strong relationships with their clients. My services include handling inquiries via phone, email, or chat, resolving issues quickly, and ensuring every customer feels valued and supported. With excellent communication skills, attention to detail, and a friendly, empathetic approach, I can deliver high-quality support that enhances customer satisfaction and loyalty.
2
General Virtual Assistant
I offer dependable virtual assistant support to help businesses and entrepreneurs stay organized and productive. My services include managing emails, scheduling appointments, data entry, document preparation, and basic customer service tasks. I can also handle online research, social media updates, and other administrative needs. With strong organizational skills, attention to detail, and the ability to prioritize multiple tasks, I ensure smooth day-to-day operations while you focus on growing your business.
3
Amazon VA
I help Amazon sellers streamline their business operations and boost their store performance. My services include product research, listing creation and optimization (titles, bullet points, and keywords), order processing, inventory management, and responding to customer inquiries. I can also monitor reviews, track competitor trends, and provide basic PPC campaign support. With strong attention to detail, excellent communication skills, and familiarity with Amazon Seller Central, I ensure your store runs efficiently while you focus on growing sales.
All tools I used
This section showcases the software, platforms, and resources I rely on to deliver high-quality work as a Virtual Assistant and Customer Service professional. From communication and project management tools to e-commerce platforms and design software, these are the trusted tools that help me stay organized, efficient, and deliver excellent results for every client.
Gmail
Zoho CRM
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Ring Central App
Zoom
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Excel
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Docs
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Teams
Slack
Amazon VA Sample Works
Explore examples of the tasks and projects I’ve completed as an Amazon Virtual Assistant. From product research and optimized listings to inventory management and customer support, these samples highlight my ability to help Amazon sellers streamline operations and grow their businesses.
Product Listing Sample
An example of a well-optimized Amazon product listing showcasing keyword-rich titles, compelling bullet points, and clear descriptions designed to attract buyers and boost conversions.
Product Research Report
A detailed analysis of market trends, competitors, and potential products—designed to identify profitable opportunities and guide smart selling decisions on Amazon.
Customer Service Template
A ready-to-use communication guide for responding to customer inquiries and resolving issues quickly and professionally, ensuring consistent and high-quality support.
Inventory Tracking Template
A simple, organized spreadsheet designed to monitor stock levels, track sales, and ensure efficient inventory management for your Amazon store.
Courses Certifications
A collection of the professional training and certifications I’ve completed, showcasing my commitment to continuous learning and skill development in customer service, virtual assistance, and e-commerce support.
(120 Hours) – Teacher Record, Aug 2024
Udemy Course Completion
Udemy Course Completion
(120 Hours) – Teacher Record, Aug 2024
PRICING / RATE
Virtual Assistance
Amazon VA
Customer Service
Data Entry
$10/hour
Let's
Work
Together
I’d love to collaborate and help your business grow. Whether you need reliable customer service support, a skilled Amazon Virtual Assistant, or efficient administrative assistance, I’m here to make your operations smoother and more productive. Let’s connect and discuss how I can support your goals.
Virtual Assistant
SEND ME AN EMAIL
"The only way to do great work is to love what you do."